Shipping and Delivery Policy
Our goal is to process your valuable order efficiently, typically within 48hrs (doesn’t apply for special customisation orders) after the confirmation of payment. Choose from our standard and expedited shipping options at checkout, with costs calculated based on the weight and desired delivery locations of your items. Once your order is on its way, we’ll provide you with a tracking number for hassle-free monitoring. Standard delivery time is typically between 24-72 hrs within Kerala. Although this might vary on various reasons – gross weight, freight partners and other unforeseen circumstances.
To ensure a smooth delivery experience, we insist one to double-check your provided delivery address, contact numbers and pin code. Upon receiving the package, we insist on doing ‘open-box’ practices. At first please do a visual inspection for any damage on the outer packing material or the goods inside, and report any issues within 24 hrs for prompt assistance. For lost or damaged items, reach out to us right away.
Keep in mind that any changes to orders may not be possible after processing. If you have any questions or concerns, don’t hesitate to contact us. We’re here to help!